FAQ

Questions upon using GEVME

Why does my image after uploading onto email builder look so small?
Q: After uploading the image through email builder, my image came out small and unclear, any other option for the image to look clearer?  A: In email bu...
Thu, 15 Aug, 2019 at 5:24 PM
Where do I view the orders/attendees I have deleted from the main list?
Q: I would like to download the list of attendees whose orders I have cancelled/ deleted. Where do I find that?  A: For the canceled orders or attendees...
Tue, 20 Aug, 2019 at 1:23 PM
What is the recommended banner image dimension for event landing page?
Q: Can I check if the dimensions for the event page banner image? The guideline I see is 430px x 1000px, but the image element doesn't show entirely on...
Tue, 20 Aug, 2019 at 1:50 PM
How to cancel your subscription?
Step 1:  On any page of the platform, access the user menu by clicking on the icon at the top right corner of the screen. Step 2:  On the user...
Tue, 10 Sep, 2019 at 3:10 PM
Difference between Invitees, Attendees, Registered Attendees
In a nutshell, we have different lists within GEVME The Invitees module is where you start building the contact list of people whom you want to invite t...
Mon, 16 Dec, 2019 at 12:44 PM
Can my attendees make payment during the event?
Q: Some of my attendees still haven't made payment yet, and I've sent them email reminding to pay with the order payment link. Can they still make...
Thu, 2 Jan, 2020 at 1:53 PM