FAQ
Questions upon using GEVME
Looking for support on GEVME events? You have come to the right place! Have you searched the Online Knowledge Base and still have a question? Write to Cus...
Thu, 19 Mar, 2020 at 4:00 PM
Step 1: On any page of the platform, access the user menu by clicking on the icon at the top right corner of the screen. Step 2: On the user...
Tue, 10 Sep, 2019 at 3:10 PM
Q: As a first time user, I'm not sure how to go about with the system. How does a work flow look like for a free registration event? A: You can fol...
Tue, 20 Aug, 2019 at 2:43 PM
Q: As a first time user of GEVME, how do I create a ticketing event? A: You can follow these steps to prepare for the event: Create Event Create T...
Mon, 26 Aug, 2019 at 5:47 PM
Q: I used your system before for a free registration event, and I remember I could mass update list of Attendee. Now I have an event selling tickets, yet I&...
Fri, 27 Sep, 2019 at 2:26 PM
Please follow the steps: 1. Access Attendee List, choose Import, and choose to download Sample Template CSV 2. Fill in the necessary information, re...
Wed, 21 Aug, 2019 at 3:02 PM
Q: Can I check if the dimensions for the event page banner image? The guideline I see is 430px x 1000px, but the image element doesn't show entirely on...
Tue, 20 Aug, 2019 at 1:50 PM
Q: After event, I'd like to create survey to improve attendees experience for my next event. Does GEVME support that and how do I do it? A: For su...
Wed, 21 Aug, 2019 at 3:48 PM
Q: I sent a post event survey to my participants, some recipients reported that their surveys keep loading. How do I go about this? A: When creating an em...
Tue, 20 Aug, 2019 at 1:13 PM
Q: Does GEVME provide the option to let attendees unsubscribe from my event's mailing list? A: You can use Email Builder to create a Footer with Unsub...
Mon, 26 Aug, 2019 at 5:10 PM