Q: Lead Capture and Repeat Scanning Logic

A: One lead record is maintained per attendee per staff member, regardless of how many times the same staff member scans the badge.

  • First Scan: When an App User scans an attendee's badge for the first time, a new lead is captured.
  • Repeat Scan by the Same Staff: If the same staff member meets and scans the attendee again (e.g. on Day 2), the existing lead profile will appear. The staff member can review previous comments and add new notes without creating a duplicate lead.
  • Scan by Different Staff: If the attendee meets another staff member who scans their badge, a separate lead record will be created under that staff member.
  • Lead Report: The same attendee may appear multiple times in the report if scanned by different staff members. Each record will be associated with the respective staff member who captured the lead.


Q: De-duplication in Lead Reports

A: The system does not restrict lead capture to a single record per company or attendee.

  • This is intentional, as different staff members may be assigned to different stations, products, or services. An attendee may engage with multiple staff members for different purposes, and each interaction represents a separate lead opportunity.
  • Therefore, we allow different staff members to capture the same attendee as separate leads, ensuring that each staff member's engagement, comments, and follow-up opportunities are recorded independently.
  • While the same attendee may appear multiple times in the Lead Report, these records represent distinct staff interactions rather than duplicate submissions.


Q: Can Booth Admin scan leads?

A: Only App Users are assigned to scan leads. 
As a booth admin with access to exhibitor.gevme.com, you have to add yourself as an App User so that you can do the scanning on the show flow.