General Ticket Settings
The below table will illustrate the primary settings for tickets available for registration for the event.
This allows you to categorise / segregate your Attendees.
**Above image illustrates the backend Tickets settings
**Above image illustrates the frontend Tickets page
Restrict to 1 ticket type only
When there are more than 1 ticket types created for the event, the checkbox “Restrict users to register/purchase 1 ticket type only” is automatically displayed at the bottom of the Tickets page.
This checkbox allows you to restrict Attendees from registering for more than 1 ticket for the event.
**Above image illustrates the ‘restrict users’ checkbox
When this checkbox is enabled, attendees are restricted to registration for only 1 ticket type where each ticket has its own corresponding ‘Register’ button as shown below:
**Above image illustrates attendees restricted ticket type selection
Each ticket visibility is configurable to allow certain tickets to be accessible by specific access codes only.
This is inline with our Promo Codes module, covered under the ‘Access Code’ section.
To configure the ticket visibility, click on the “Yes” or “No” button under the ‘Visible?’ column in each Ticket settings.
**Above image illustrates ticket visibility configuration
Hidden tickets are not displayed on the event landing page by default. These tickets are only visible via specific Access Code.
Generic Form settings
There are several registration configurations you can utilise in the Forms module.
Registration Time limit
This is the time limit for Attendees to complete the registration form
Once the time limit has ended, a session timeout message will be prompted to restart the session
Show Registration Countdown timer
This is recommended so Attendees is aware how much time is available to complete registration
Show copy data on registration form
This is usually enabled when you allow Attendees to purchase a high number of tickets (more than 2) where individual Attendees information are required
A dropdown selection will be displayed for Attendees to choose which Attendee to copy the information from
Hide promo code textbox on tickets page and widget
This is usually disabled when no Promo Codes are utilised for the event
This is usually enabled when Wallet is activated where each Attendee has an GEVME account
Wallet displays all events registered under the same email address
Buyer Form - For Group registration
The Buyer Form is the form through which the information of the person registering on behalf of another or in a group registration is captured.
In group registration, the Buyer would be the main attendee who registers for the event.
When registering on behalf of another person, the Buyer would be the one who submitted the form. This person may not be an Attendee.
Attendee Form - For all Events
The Attendee Form allows you to collect information the Attendees input during registration. The Attendee Form is the form through which the information of the person attending your event is captured.
In GEVME, the below system default fields are mandatory in an Attendee form:
These fields are created by default and cannot be removed from the Attendee form.
**Above image illustrates backend field settings
Admin Form - Internal reference
GEVME system users are to make use of Admin Form to make changes to an Attendees’ submitted information.
All fields in Admin Form are set up to map from either of the below forms:
In order for fields to be mapped from one form to another, the field name for the fields set up must be the same in both forms.
This is usually set up the same way as the Attendee form.
Customising Form Fields via Predefined Fields
Predefined fields are fields which we have preconfigured for your convenience and ease of use. There are a few system default predefined fields like Gender, Birth Date, Cell Phone, etc. which you can simply enable or disable on your form.
Predefined fields are set up to easily add the standard fields to collect for your events.
**Above image illustrates predefined fields available for all forms in GEVME
To customize predefined fields, select any Forms in GEVME and click on the ‘Customize Your Predefined Fields’ link
Sync the Predefined Fields
By enabling the predefined fields, it ensures consistency throughout your forms and thus syncs the data from one collection to another.
For example, if you have the Company predefined field turned on in your Attendee form and the same predefined Company field turned on in your Contacts form, once an attendee registers for your event, a corresponding record for them will be created in your Contacts collection with the corresponding Company value filled in.
This is achieved by having the same field name of the fields across different forms.
↳ The First Name, Last Name and Email Predefined fields are compulsory in all GEVME forms and cannot be removed.
A predefined field can be used only once on each form.
This module allows you to create sample templates to be sent to Attendees for the event. By default, system templates are created for you and ready to be used.
**Above image illustrates backend email templates
These emails are sent to the Attendees upon successful registration.
These emails are sent to the Attendees upon successful registration where it involves payment.
Manual email templates can be created so you can choose to send out the Invitation emails to the invited guests. This is optional if your event is public and does not require any invitation emails.
Automated Messages & Emails
Configure the messages and emails your Attendees sees and receives in the ‘Automated Messages & Emails’ module.
This section allows you to configure the settings when Attendees receives the system Confirmation email.
This section allows you to configure the settings when Attendees lands at the Confirmation page upon successful registration or completed payment.
Click on the “Preview the Confirmation Page” to view each setting.
This section allows you to configure the settings when Attendees receives the system Acknowledgement email.
This section allows you to configure the settings when Attendees lands at the Acknowledgement page when payment is not completed but registration has been submitted.
Click on the “Preview the Acknowledgement Page” to view each setting.
Registration Page Messages
This section allows you to customise the message when registration has ended. This is displayed on the event landing page under the ‘description’ section.
**Above image illustrates backend registration message
**Above image illustrates frontend registration message
Add various ‘Payment methods’ to your event to collect payment from Attendees.
Apply taxes for your events so it’s included as an item in the Attendees cart when a ticket is added.
↳ Once Taxes are set up, any registration and orders placed for the event will restrict you from disabling or updating the Taxes.
Taxes have to be set up before the event is published for registration.
Taxes requires the Buyer form to consist of a ‘Country’ field to apply the ‘Taxable Countries’ selection.
**Above image illustrates Tax set up
**Above image illustrates Tax exclusive on the Buyer form
GEVME allows you to apply fees to your events. Add fees if you want to include additional charges on top of what the Attendee is paying.
There are 3 ways to add Fees only Taxes are set up:
Add a fee before tax
Add a fee after tax
Add a fee based on a payment method
**Above image illustrates the calculation for Tax and Fees
Create Promotional Codes for partners, specific groups of guests. There are three types of Promo Codes available in this module:
Discount codes are used to apply discounts to specific tickets when activated
Registration access codes are used to reveal hidden tickets when activated
Registration Discounts for Paid Events
This is used when you’d like to offer discounts to specific groups/ types of people via a discount code.
By using the Discount Code, the discount will be applied to the specific ticket(s) assigned to the code.
The below table will illustrate the settings for creating Discount Codes in the Promo Codes module in GEVME.
Hidden Tickets for specific registrants via Access Code
This is used when there are specific groups/ types of people with specific ticket types that are not available/ visible to the public.
By using the Access Code, the hidden ticket will be displayed on the event landing page in addition to the regular tickets that were shown by default.
The below table will illustrate the settings for creating Access Codes in the Promo Codes module in GEVME.
Merchandise & Inventory
This module allows you to have priced items and/or items with quantity tracking in your registration.
This can only be created if there is an existing field in the Buyer or Attendee form that requires the Attendee to select.
After you converted an existing field to be an item, the below table will explain the settings:
**Above image illustrates the merchandise item during set up
**Above image illustrates the merchandise item after registration is used
Stop merchandise sale
To stop merchandise sale in an ongoing event, you have to reduce the number of Quantity for the affected items.
↳ You should reduce the Quantity of the affected items to the same number as the ‘Used’ quantity, so that the ‘Balance’ quantity is set to 0.
This will restrict future registration from selecting the item.
You’re restricted from deleting any merchandise item that has been used.
**Above image illustrates the unused merchandise item that allows deletion
**Above image illustrates the used merchandise item that locks the section
Download the PDF file of the guide: