Q: My event is held in China and the participant provided details in Chinese. It looks fine in the backend, but when I exported the reports, I see many gibberish characters. How should I go about it?
A: GEVME system report is in the format of .csv. CSV files do not support Unicode/UTF-8 characters, which include:
- Chinese characters
- any non-Latin scripts (Hebrew, Cyrillic, Japanese, etc.)
In order to view the content correctly, please refer to this detailed guide on how to view special characters in .csv file.
You may consider exporting the report in a PDF file instead. Certainly, there is an editing limitation in PDF format.
The PDF report is limited to a max of 15 columns, the first 15 of the fields selected from the Report settings; and it is fixed at 12 rows on a page.