Q: One of my participants cannot make it to our event and would like to cancel the ticket he has paid for. I would like to know what happens if we cancel the paid order?
A: You can refer to this page for the cancelling of order: https://support.gevme.com/support/solutions/articles/36000058561-cancelling-an-order on the steps to be done.
The date of the transaction
The type of transaction
The description (optional)
Note: Keep the “Create a matching Credit transaction” box checked to offset the refunded amount from your account balance.