If your organization requires higher level of security, 2FA Enforce upon logging in GEVME platform is required. 


What is 2-step verification?


2-step verification adds a second login authentication and confers an additional layer of security to your GEVME user account.

GEVME provides two types of 2-step verification: through SMS and through an authenticator app (Google Authenticator). 


How to set up 2FA through SMS? 


You can receive verification codes through SMS/Voice call on your mobile phone. Follow the below steps to setup:

1. Click on the user icon on the top right-hand corner of the screen, Select “Admin Console”. Under "Account", choose "Security": 



2. Click on "Enable SMS/Voice"





3. Input your phone number as the and send code to verify the number: 



4. Once the phone number is verify, it will appear under the list of available methods:

In case you encounter slowness in receiving the SMS OTP, you can change into Google Authenticator as the default method.

 

How to set up 2FA through Authenticator App? 


You can use Google Authenticator a default method of 2-step verification for your organization. Follow the below steps to setup: 


1. Download Download Google Authenticator: 


Google Authenticator on Google Play 


Google Authenticator on the App Store iTunes Apple


2. Click on the user icon on the top right-hand corner of the screen, Select “Admin Console”. Under "Account", choose "Security":



3. Click on "Turn on" 2 Step Verification, and continue with setting up the Authenticator: 




4.  Scan barcode using Google Authenticator app, and enter the verification code before the code times out:



5. Code accepted and automatically become default. 



If you make this as default log-in method, the next time logging in GEVME account, you will be using Google Authenticator instead of receiving SMS. 


Note: ensure that your phone and computer (used to access GEVME) have the same date and time zone. Follow these steps to make sure your Google Authenticator app’s time is synced correctly. 


Launch the app, tap the Menu button (three dots), and go to Settings > Time Correction for Codes > Sync now.




Backup Codes: 


Once you finish setting up the 2FA, for your account, you will see a screen of “2 Step verification Initialization”, showing a list of Backup Codes. You can use these backup codes to login to your account in case you don't have access to your authentication device. 



In your Security portion, you can also see the backup codes and you can generate new codes to keep for future use. 

Do note that if you generate new codes, the old codes will no longer be effective. It is recommended to keep a backup codes list separately, in case SMS OTP and Google Authenticator don't work.